Clients

Jim Gamlen, P.E. Vice President and Technical Director, Garratt-Callahan Company
Within four weeks of their seeing our Web site in Spanish in July 2000, we acquired a broker relationship with an industrial water treatment broker and distributor who serves all of the northern states in Mexico. In August 2000 we made our first substantial shipment to that company. What we predicted as a lucrative relationship has generated new business at least 100 times the amount for the translation, a VERY good return on our investment. That investment includes not only the initial cost of Web site translation but also the translation of supporting documents such as Water Treatment Fundamentals, product bulletins, MSDS, test procedures, and environmental, health, and safety information. In addition, we plan to build on the number of leads from prospective customers and distributors from Spanish-speaking countries, which is up 300%-400% in the two-year time period.
Although we can't put a dollar or percentage value on customer retention due to increased customer satisfaction created by meeting the needs of Spanish-speaking employees, we know that this has occurred, and is a direct result of the Mexican company's appreciation of us taking the time and trouble to put up a Spanish Web site, not only for better communication, but also because they feel respected. Within two months after posting our Spanish language Web site our inquiries not only tripled but were much more specific since the person viewing the site could tell quite a bit more about the scope of our products and services. Many of our U.S. customers have Spanish-speaking staff and have been very appreciative of the fact that their staff can find out a little more about their water treatment vendor in their native language.
We consider WebTra's fast work and absolutely perfect Neutral Spanish an unqualified success. We have a wonderful person here who speaks Spanish as her first language and she was very complimentary of your work. The comment I remember most was "'Perfect!'"

Erik Naftal, Action Engineering, Inc.
I want to thank you once again for the very fine work that you did translating our information. We are pleased with the final result and look forward to working with you in the future.

Josef Goergen, Engineering Director, Atlantic Zeiser Inc.
We have reviewed your Spanish translation. I was very impressed with the quality of your work. No changes to your translations are necessary and we are very satisfied with the results.

Stefan Dirghalli, Project Manager, WyNpro Solutions
We have used the translation services at WebTra for over a year now and are pleased with their work. They are both accurate and timely, at a cost per word that puts them far ahead of any competition. They continue to amaze us with the number of languages they are proficient in and the speed at which they get precise work back to us.

Paul McGuire, Electrocon, 3/18/99
"I do want to thank you again for your fine translation of our web site and for the great attention to detail that is evident in your work and your responses to the proofreading…Thanks again."

Trevor Udberg International House Newcastle (Language Academy in Great Britain), 4/19/99
"It is a wonderful piece of work. I’m very impressed with it and very keen to get it onto the website. It really is excellent work!"

Mike McFarland, Norland Int'l Inc., 4/18/00
I am most impressed by your service. I have already forwarded your name to others who may want to have their site translated. Please let me know if you would like to have a formal testimonial letter from me. Should the need arise, please do not hesitate to have others contact me, either by phone or email, regarding my satisfaction with your service.